{"id":3178,"date":"2021-09-28T19:38:21","date_gmt":"2021-09-28T17:38:21","guid":{"rendered":"https:\/\/eenstip.nl\/?page_id=3178"},"modified":"2021-11-03T22:27:31","modified_gmt":"2021-11-03T20:27:31","slug":"faqs","status":"publish","type":"page","link":"https:\/\/eenstip.nl\/nl\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:96.72%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:25px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:25px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:44;line-height:1.26;\">Frequently asked questions<\/h2><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-text-transform:none;--awb-margin-bottom:50px;\"><div class=\"des_faqs\">\n<p>Below FAQ are some common concerns of our clients before purchasing our products, if you have other questions, please just send it to\u00a0<a title=\"mailto:info@eenstip.nl\" href=\"mailto:info@eenstip.nl\">info@eenstip.n<\/a><\/p>\n<\/div>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:rgba(40,45,51,0.1); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: rgba(40,45,51,0.1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Work Sans\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Roboto\";font-style:normal;font-weight:300;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #212934 !important;border-color: #212934 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #65bc7b;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #65bc7b;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #65bc7b!important;border-color: #65bc7b!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8134\"><span class=\"entry-title rich-snippet-hidden\">When will the parcel be sent?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/eenstip.nl\/nl\/author\/eenstip\/\" title=\"Berichten van eenstip\" rel=\"author\">eenstip<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-11-03T22:19:59+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8134\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8134\" href=\"#collapse-1-8134\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will the parcel be sent?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8134\" aria-labelledby=\"faq_1-8134\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The packages will be sent usually the same day of the delivery, if the order is placed 14:00. Otherwise, it is always mentioned in the product description page. See the information on our\u00a0<a title=\"Shipping Policy\" href=\"https:\/\/eenstip.com\/policies\/shipping-policy\">shipping page.<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8137\"><span class=\"entry-title rich-snippet-hidden\">When will the parcel arrive?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/eenstip.nl\/nl\/author\/eenstip\/\" title=\"Berichten van eenstip\" rel=\"author\">eenstip<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-11-03T22:22:55+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8137\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8137\" href=\"#collapse-1-8137\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will the parcel arrive?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8137\" aria-labelledby=\"faq_1-8137\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Within the Netherlands, usually the next day after shipment. Shipments to most of the European countries are delivered within 2 to 3 days with PostNL. For other countries and an updated list of shipment times please see\u00a0<a href=\"https:\/\/www.postnl.nl\/zakelijke-oplossingen\/ontvangen\/postbezorging\/postbezorging-buitenland\/\">this link (Dutch)<\/a>, and this link for the\u00a0<a href=\"https:\/\/www.postnl.com\/parcels\/international-parcel-delivery\/parcels-non-eu\/\">English version<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8139\"><span class=\"entry-title rich-snippet-hidden\">How can I return a product \/ how can I get a refund?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/eenstip.nl\/nl\/author\/eenstip\/\" title=\"Berichten van eenstip\" rel=\"author\">eenstip<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-11-03T22:23:16+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8139\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8139\" href=\"#collapse-1-8139\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I return a product \/ how can I get a refund?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8139\" aria-labelledby=\"faq_1-8139\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our policy lasts\u00a015 days. If 15 days have gone by since your purchase, unfortunately, we can\u2019t offer you a refund or exchange.<\/p>\n<p>Please read carefully our\u00a0<a title=\"Refund Policy\" href=\"https:\/\/eenstip.com\/policies\/refund-policy\">return policy\u00a0<\/a>page.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8142\"><span class=\"entry-title rich-snippet-hidden\">I have a promotion code, but it does not work<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/eenstip.nl\/nl\/author\/eenstip\/\" title=\"Berichten van eenstip\" rel=\"author\">eenstip<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-11-03T22:23:35+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8142\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8142\" href=\"#collapse-1-8142\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I have a promotion code, but it does not work<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8142\" aria-labelledby=\"faq_1-8142\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Promotion codes are used in this store. They usually are issued with an expiration date, which will always be clearly announced through our different platforms. In case the code expires, it does not work anymore. However, please keep an eye on our social media, there is always something new coming up.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8145\"><span class=\"entry-title rich-snippet-hidden\">How can I sell my works on your shop?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/eenstip.nl\/nl\/author\/eenstip\/\" title=\"Berichten van eenstip\" rel=\"author\">eenstip<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-11-03T22:23:55+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8145\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8145\" href=\"#collapse-1-8145\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I sell my works on your shop?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8145\" aria-labelledby=\"faq_1-8145\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We are always looking for interesting products. You are more than welcome to connect with use using the\u00a0<a title=\"contact\" href=\"https:\/\/eenstip.com\/pages\/contact\">contact page<\/a>, or our social media.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-8147\"><span class=\"entry-title rich-snippet-hidden\">Do you have a physical shop?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/eenstip.nl\/nl\/author\/eenstip\/\" title=\"Berichten van eenstip\" rel=\"author\">eenstip<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-11-03T22:25:12+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-8147\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-8147\" href=\"#collapse-1-8147\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you have a physical shop?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-8147\" aria-labelledby=\"faq_1-8147\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"main-product pull-container\">\n<div class=\"row\">\n<div id=\"shopify-section-theme-faqs\" class=\"shopify-section\">\n<section id=\"faqs\">\n<div id=\"accordion\" class=\"panel-group\">\n<div class=\"panel panel-default\">\n<div id=\"faqs-1503333171604\" class=\"panel-collapse collapse in\">\n<div class=\"panel-body\">\n<p>At the moment unfortunately not. We only sell online. However, we are trying to open one in Rotterdam, as soon as possible. Make sure to subscribe so that you know about it. You can, however, visit our studio and have a look at our products from up close. Please make an appointment via the <a href=\"https:\/\/eenstip.nl\/nl\/contact\/\">contact page<\/a> for this.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3178","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - een stip<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eenstip.nl\/nl\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - een stip\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eenstip.nl\/nl\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"een stip\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-03T20:27:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/eenstip.nl\/faqs\/\",\"url\":\"https:\/\/eenstip.nl\/faqs\/\",\"name\":\"FAQs - een stip\",\"isPartOf\":{\"@id\":\"https:\/\/eenstip.nl\/#website\"},\"datePublished\":\"2021-09-28T17:38:21+00:00\",\"dateModified\":\"2021-11-03T20:27:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/eenstip.nl\/faqs\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/eenstip.nl\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/eenstip.nl\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/eenstip.nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/eenstip.nl\/#website\",\"url\":\"https:\/\/eenstip.nl\/\",\"name\":\"een stip\",\"description\":\"craft &amp; 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